Originally posted by edthenna
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There are some very capable people working there - unfortunately they are not the people in charge. They've also lost a lot of their best people to the ME3.
A job at SriLankan is seen as a "job for life". Most of the office staff are just there to collect their salary and benefits while delivering the minimum performance. It is impossible to fire anybody. Promotions are seniority based so all the Donkeys end up running entire departments!
If you have to make a decision then you become responsible - so the best option is to do nothing! Then you can't be blamed!
From my own experience - a whole office full of people and only 1 person can actually help you. If they are on leave then you are SOL!
This is really how things work. You can't run an Airline like this.
There is still a culture of impunity and zero accountability at UL. Until this changes everything else is a complete waste of time.
Latest rumour - they are frantically trying to cancel the A350's. Good luck with that!
Looks like another huge financial fiasco for the taxpayers coming up.
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